The same thing goes for if you just stay logged into a service forever, and therefore never have to enter your password. You only remember passwords by using them all the time. If you still cannot recover your Master Password using any of the options above, unfortunately the very last and only option available is to Reset Your Account and start over with collecting data (e.g., sites, secure notes, form fill items, creating identities, etc.). The Last Pass/or browser is demanding that either we KNOW the password to reset it, OR we FAIL to recover the password because the browser extension is not installed. 3) Thumb print / facial recognition / other things are cool, and easy, but if you only ever log in through that method, there's no chance you'll remember your password. Okay- RECOVERY PASSWORD PROCESS - now were back in the LOOP FROM HELL."If my phone gets lost/stolen/broken how do I access my e-mail/fb/LP?" 2) Think through various options and work out how to deal with them.1) When you set up a new account with whatever service, look through the settings and work out what they do. I wouldn't be using LP if I could just e-mail them and have them reset my account password. Click Account Settings: You can accomplish the same thing by clicking on the gray bar on the left and selecting Account Settings near the bottom: From the Account Settings menu, choose My Account. This kind of sucks, but is also what you want in a password manager. LP can't access your data, nobody can, just you. The reasoning for this is it's meant to be secure. So it's not really a recovery option, but would let you access your data. I know I have the correct master password because I had it recorded in 2 different physical locations from 2 different dates from when I previously logged in over a year ago. This last one just lets you access your LP vault, not actually change your password. LastPass has a doozy of an updated announcement about a recent data breach: the company which promises to keep all your passwords in one, secure place is now. Lastpass had the password saved, but said my faceid changed so I needed to login again. Since you have never done that, there is no OTP, therefore you can not recover your account with this method.Īnother option is if you happened to generate normal OTPs previously you could log in with one of those.įinal option would be using emergency access, if you had set that up. This OTP is saved when you log in to LP through a browser extension for the first time. In which case you should manually put them into a new manager. The most time consuming and convoluted option would be to manually capture and record the passwords from the emergency access folder. You can also activate the OTP via receiving a text message (if you set a phone number for your account). Honestly, if you can run forgotten password resets on the sites in her vault, that might be the most practical. To summarise and add to what the others have said.Īccount recovery works by e-mailing you a link, which lets you active a normally disabled one time password (OTP) letting you log in.
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